LYALIN CO., LTD.
TAX ID 0835566004299
TAX ID 0835566004299
Shipping & Returns Policy
Herbsmetics Workshop Phuket
Herbsmetics Workshop Phuket
This policy applies to customers who purchase physical products from Herbsmetics Workshop Phuket, such as natural cosmetics, perfumes, or souvenirs created during workshops.
1. Shipping Policy
- Orders are processed within 2–5 business days.
- Shipping is available within Thailand and internationally (selected countries).
- Delivery times may vary depending on location and shipping provider.
- Customers will receive a tracking number once the parcel has been dispatched.
2. Returns & Exchanges
Because our items are handmade and often personalized, returns are only accepted for defective or damaged items.
If you receive a damaged product, please contact us within 7 days of receipt with a photo of the item.
If you receive a damaged product, please contact us within 7 days of receipt with a photo of the item.
3. Refunds
Refunds (if applicable) will be processed back to the original payment method within 7–14 business days after approval.
4. Non-Returnable Items
Personalized workshop products and opened cosmetics cannot be returned for hygiene reasons.
5. Contact for Returns
Herbsmetics Workshop Phuket
Email: herbsmetics@gmail.com
Phone: +66 81-135-3275
Email: herbsmetics@gmail.com
Phone: +66 81-135-3275
